Returns & Refunds Policy
At Blackbird Farms, we stand behind the quality of our farm-fresh products. Due to the perishable nature of our goods, we offer replacements or refunds for any items that arrive damaged or do not meet our freshness standards.
Inspect Your Order
Please examine your delivery immediately upon arrival to ensure all perishable items are in perfect condition.
Contact Our Team
If there is an issue, email us within 24 hours of delivery with your order number and clear photos of the product and packaging.
Review Process
Our quality assurance team will review your claim within 2 business days to determine eligibility for a refund or replacement.
Resolution
Once approved, we will either ship a fresh replacement immediately or issue a full credit back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing